Help & Support

We are always one click away from you, so whenever you require clarifications, help and support on any of the services we offer, do not hesitate to contact us via the email at or by completing the Contact Form below.

Frequently Asked Questions

Vincofy partners with British and select European wholesalers and manufacturers to bring top quality products to its members. When you choose to run a dropshipping store through Vincofy, you know you can rely on our trusted network of vetted suppliers.

Dropshipping is a new kind of order fulfilment, where sellers cut out the middleman in order to save customers money. Instead of sellers paying upfront for inventory and having to store and ship it themselves, wholesalers keep hold of all the merchandise until it’s been bought by a customer. They then ship it directly from the warehouse to the end buyer.

That means no inventory, storage, or postage costs for the seller, and better value goods for buyers. As a store owner, you cover the warehouse’s costs after you sell an item. The wholesaler sends it to your customer, and you keep all the profits.

All our sellers pay a small monthly fee in order to access our range of premium products at higher than average profit margins. By requesting a modest payment upfront, we can be sure that our sellers are serious about running their businesses, and cover the costs of the quality service we offer.

Unlike other dropshipping platforms, Vincofy has no registration fees, and we’re so confident you’ll love our service, we offer a 60-day money-back guarantee.

We offer a 60-day money-back guarantee, so we ask that new members stay at least that long to give running an eStore a fair chance. Launching a successful e-commerce site can take time, but if you decide after 60 days that it isn’t for you, we will happily refund your money.

After the initial 60-day period, you can cancel your subscription any time with 30 days’ notice.

Vincofy connects entrepreneurs like you with suppliers and vendors who have products to sell. We save you time by making connections, vetting partners, and streamlining the sales process, so all you have to do is decide what products you want to sell in your store.

We have you covered!

Vincofy is a Shopify partner that would enable you to create an online store off the ground in no time. Customise it however you want to fit your niche and style, and start adding content to your pages in no time. No coding or site-building experience necessary!

Because we’re the best!

Okay, we might be a little biased, but we think our service speaks for itself. We offer our sellers higher profit margins, better customer service (including 24-hour responses to all queries), and a wide range of quality products from British wholesalers and suppliers. Our platform is simple to use and flexible enough to adapt to your requirements, and our team is here to help you with all the support and guidance you need to make your business a success.

Less than £100 will get you an e-store, domain name, emails, hosting, and inventory stock of thousands of products—that’s less than the cost of a dinner out! We promise transparent pricing with no catches, no hidden fees, and nothing to pay for inventory until you make a sale.

Got a computer and an internet connection? That’s all you need! 

Our platform has all the tools to help you build and stock your online store, select your products, set your prices, and manage your sales. Work from anywhere, any time you choose. After all, you’re the boss!

Get started by Signing Up for Vincofy today.

Vincofy is proud to source the best British products from British and select European suppliers and wholesalers. Our merchandise ranges from the same quality you would find on the high street, to high-end and independent brands more usually found in exclusive retailers such as Harrods or Selfridges.

There is no minimum contract when you join Vincofy. We ask new members to make the most of our initial 60-day money-back guarantee to discover risk-free if owning your own dropshipping business is right for you.

We do, however, require a 30 days notice to cancel your subscription. 

Most of our suppliers have a standard 14-day returns policy from the date the order is delivered. However some suppliers do offer different terms, so always check with a supplier when selecting their products.

The majority of our suppliers, manufacturers, and wholesalers are British, with some select European suppliers who can meet our exacting quality and service standards. We fully vet all our partners before offering their products to our network of sellers, to ensure we only bring you the very best.

Got questions, comments, or want to know more?

Our customer support team is always happy to help. Get in touch via support chat, through social media, or leave us a message and one of our team will get back to you as soon as we can.

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